Yellowblox - The Insurance Communications Hub
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"A system like Yellowblox should
become the industry standard"
Alex Fox, vice-president
Resource Intermediaries
Save time, save money, and improve service
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TPAs

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As the person doing the data entry and administration for clients or brokers, third party administrators (TPAs) need to be kept in touch with all changes to claims and allowed to access information quickly and easily.

Now you can be kept in the loop all the time, thanks to Yellowblox.com - a simple, secure and independent web-based hub allowing efficient communication between professionals in the insurance and reinsurance industries.

With Yellowblox, the easy-to-use insurance communications hub, you can gain access and evaluate the position of a contract straight away.

TPAs are used to chasing information around Lloyd's but Yellowblox can make your job easier to do because changes, referrals and approvals can be made online. Claims management is greatly improved because TPAs can have direct access to any changes.

Regulators want clearer audit trails in the London market, contract certainty and fewer errors and omissions - and Yellowblox helps with these market bug-bears.
 
The bespoke Yellowblox system cuts out the bulky paper trail - leaving an electronic footprint from start to finish which can be accessed on-line 24 hours a day.  From the moment a contract, policy, or claim is set up, there is a clear, auditable trail of every query and change that is detailed enough to satisfy global regulatory bodies.
 
Via the email alert function, all concerned parties - brokers, underwriters, clients, lawyers and TPAs - are made aware of an update and can simultaneously view the contract, policy or a claim. Any queries can be dealt with quickly and changes made instantly.
 
Because TPAs have instant access to all the relevant information, they can get faster claims responses.
 
 

Yellowblox - key benefits to TPAs


  • QUICKER SETTLEMENT OF CLAIMS
    • You can see all information on a claim, from a client's initial information, right through to queries made by underwriters. This helps you to carry out your administrative task quicker and settle claims faster.

  • FULL AUDIT TRAIL

    • TPAs will no longer have to worry about lost paper files because the audit trail is complete, on-line and kept in a secure location.

    • Yellowblox is a full repository of contract history, creating an auditable, comprehensive electronic trail.

    • No one can input data on your behalf.

    • Yellowblox also promotes openness from all parties as everyone has access to correspondence.

  • LESS ADMINISTRATION LEADING TO COST SAVINGS

    • Time saved on administration will free you up to work on other business. Profits will also go up as costs will be reduced

    • Yellowblox not only saves you time because at the click of a mouse information is sent to all parties, but it also eradicates the need for easy-to-lose paper trails made up of letters and fax

  • SECURITY

    • Yellowblox.com is a secure site with full firewall protection, so there is no need to worry that any unauthorised party will be able to access data

    • Username password authentication and database server are kept on separate servers.

  • SPEED AND ACCURACY

    • The Alert function ensures that every time something happens on a contract, an email alert is issued and everyone is kept informed.

    • You can find anything within the system using the search function ensuring you can find information quickly without visually scanning documents.

    • The more efficient process helps improve both speed an accuracy which in turn cement broker's relationships with clients and underwriters and helps comply with FSA guidelines

  • EASE OF COMMUNICATION

    • 24 hour access to the Yellowblox system makes cross-time zone communication much easier. Yellowblox works especially well for TPAs with clients in America or the Far East. If a client inputs something into the system, by the next day it can be there awaiting action and processed.

  • INDEPENDENCE

    • Yellowblox is an independent company that is not owned by any other player in the insurance or reinsurance industry.

  • FLEXIBILITY / CUSTOMISATION

    • Yellowblox can create a bespoke workflow which matches the specific needs of a particular contract, company, or client and matching existing workflows creates minimum interference.

    • Bespoke formsmake it easy to customise the look of data entry or data display.

    • There are a series of standard reports for most contracts which are available at any time to help you evaluate a contract. Yellowblox can also offer customised reports that can be designed in any format offering complete control over the information.

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