As a busy reinsurance broker having to queue up for hours to get underwriters to sign off your slip is a frustrating, and sometimes futile exercise. This problem can be overcome, thanks to Yellowblox.com - an easy to access and straightforward to use communication tool for insurance professionals.
Yellowblox, the insurance communications hub, is a helping hand which can make a reinsurance broker's job quicker and easier to do. Reinsurance brokers, used to carrying heavy bundles of paperwork around Lloyd's, can now save time because changes, referrals and approvals can be made online.
The bespoke Yellowblox system cuts out the bulky paper trail - leaving an electronic footprint from start to finish which can be accessed on-line 24 hours a day. With Yellowblox there is a clear, auditable trail of every query and change that is detailed enough to satisfy global regulatory bodies.
Via the email alert function, all concerned parties - brokers, underwriters, lawyers and third parties - are made aware of the update and can simultaneously view the contract, policy or a claim. Queries can be dealt with instantly and changes made.
Because of this, claims will be quickly processed. Brokers will see information sent directly from the client for a claim, reducing the possibility of the type of errors and omissions. The underwriter will be able to ask questions directly any questions, without having to go through you, the broker.
This speeded up processing will add value to clients, keeping them happy with a transparent system and cheaper costs. The more efficient workflow creates faster communication and allows you to focus on more profitable activities such as building client and underwriter relationships - and leaves you with a less stressful job.
Yellowblox - key benefits to brokers:
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FULL AUDIT TRAIL
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Paper files are no longer needed because your audit trail is complete. There is a full repository of contract history which creates a comprehensive electronic document trail.
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Yellowblox also promotes openness from all parties as all communications are recorded.
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SPEED AND ACCURACY
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The Alert function ensures that every time something happens on a contract, an email alert is issued and everyone is kept informed.
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You can find anything within the system using the search function ensuring you can find information quickly without visually scanning documents.
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The more efficient process helps improve both speed an accuracy which in turn cement broker's relationships with clients and underwriters and helps comply with FSA guidelines.
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EASE OF COMMUNICATION
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The instant transfer of information cuts out the need for lengthy queuing for face to face meetings to have claims and policies signed off.
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24 hour access to the Yellowblox system makes cross-time zone communication much easier. Yellowblox works especially well for brokers with clients in America or the Far East. If a client inputs something into the system, by the next day it can be there awaiting action and processed.
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